IT Manager

Job Description

• Perform high-level, day-to-day operational administration of enterprise network systems, including user management, authentication, monitoring, and troubleshooting.
• Extensive technical knowledge of network infrastructure and administration.
• Configure, maintain, and optimize network hardware, including routers, switches, firewalls, and wireless access points.
• Perform software and firmware upgrades, patches, and security updates on networking devices.
• Monitor network performance, identify bottlenecks, and proactively resolve connectivity issues.
• Implement security policies, manage VPNs, and ensure network compliance with security standards.
• Coordinate, schedule, and perform network-related installations and system migrations.
• Evaluate and recommend next-generation networking solutions to enhance performance and security.
• Develop and document standard operating procedures for network administration.
• Train other IT team members on network troubleshooting and best practices.

Required Qualifications:

• Bachelor’s or Master’s in IT, Computer Science, or a related field (or equivalent experience).
• Strong knowledge of TCP/IP, VLANs, VPNs, and routing protocols (BGP, OSPF, MPLS).
• Hands-on experience with configuring and managing Cisco, HP, or Juniper networking equipment.
• Experience with firewall administration (FortiGate, Palo Alto, Cisco ASA, etc.).
• Experience with VoIP systems (Asterisk, Isabel, etc.).
• Experience with network monitoring tools (SolarWinds, PRTG, Nagios, etc.).
• Strong troubleshooting and analytical skills for diagnosing network issues.
• Ability to document technical processes and create detailed network diagrams.
• Proficiency in Windows Server networking services (DNS, DHCP, Active Directory, NPS).
• Knowledge of virtualization platforms such as VMware ESXi and Hyper-V.
• Familiarity with cloud networking (AWS, Azure, or Google Cloud) is a plus.