Regional Manager

Job Description

• Overall operations and maintenance management.
• Customer centricity and customer expectation management.
• 24/7/365 availability and delivery.
• Schedule management.
• E2E SLA management.
• E2E fault, problem and change management.
• Network availability monitoring, troubleshooting and stability.
• Short, mid and long-term planning for KPIs improvement.
• Preventative and corrective maintenance delivery and acceptance.
• Site acceptance (hand over to MS).
• Supplier management.
• Handle routine operations issues and interface with third parties.