Sales Force Effectiveness Specialist

Job Description

• Oversee the implementation and maintenance of the CRM platform.
• Ensure data accuracy, completeness, and consistency within the CRM system.
• Train and support the sales team in the effective utilization of the CRM platform.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Track and monitor key performance indicators (KPIs) such as sales volume, sales cycle length, and win rates.
• Generate insightful reports and dashboards to visualize sales performance.
• Collaborate with sales leadership to identify and implement process improvements.
• Develop and refine sales playbooks and best practices.
• Optimize sales workflows to increase efficiency and productivity.
• Support the sales team in accurate sizing, forecasting and planning.
• Analyze historical data and market trends to predict future sales performance.
• Provide sales teams with the necessary tools, training, and resources to succeed.
• Develop and deliver sales training programs to enhance product knowledge and sales skills.
• Work closely with marketing, operations, and finance teams to align sales strategies and objectives.
• Collaborate with IT to ensure the smooth functioning of the CRM platform.

Required Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• At least 2 to 3 years of experience in a business support department or sales analysis, business analytics, or a related role, ideally within the pharmaceutical or healthcare industry.
• Effective communication skills.
• English proficiency.
• Reporting and analysis skills.
• Statistical analysis skills.
• Business analysis experience.
• Power BI knowledge (proficiency in Power BI for data visualization and reporting).