Travel Desk Specialist

Job Description

Develop and Implement Travel Policies:

• Create and enforce corporate travel policies to ensure compliance and cost-effectiveness.
• Stay updated on travel industry trends and best practices.

Travel Arrangements:

• Book flights, hotels and other travel-related services.
• Ensure all travel arrangements meet the company’s standards for safety, comfort, and cost.

Vendor Management:

• Negotiate contracts and rates with travel service providers.
• Maintain positive relationships with airlines, hotels, and other travel vendors.

Cost Management:

• Monitor travel expenses and prepare budget reports.
• Identify opportunities for cost savings and implement strategies to reduce travel costs.

Travel Support:

• Provide support to travelers, including assistance with travel-related issues, complaints, or emergencies.
• Advise on travel documents, insurance, and import/export regulations.

Data Management:

• Enter and maintain travel data in the company’s software systems.
• Process travel expense reports and handle reimbursements.

Compliance and Quality Assurance:

• Ensure all travel arrangements comply with company policies and procedures.
• Monitor service quality and traveler satisfaction.

Professional Development:

• Participate in educational opportunities and professional organizations in the travel field.

Requirements:

• Strong communication, leadership, and analytical skills.
• Proficient in Microsoft Office.
• Fluent in English.
• Adaptable and results-oriented.