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Job Description

Core Purpose:

  • Ensure all IT systems related to warehouse management are set up and run as per the organizational requirements and deliver business value.
  • Continuously improve utilization of the WMS systems in the organization.

Key Responsibilities:

  • Engage with business leaders, users, and partners to understand processes, needs, and constraints and deliver solutions, enhancements, and resolution of issues.
  • Coordinate projects related to WMS systems.
  • Create and maintain master data, system settings, and user access control.
  • Perform timely monitoring, administration, backups, performance tuning, problem resolution, and user support for IT systems related to WMS.
  • Train users on appropriate system use.
  • Create and maintain user manuals, documentation, and SOP.
  • Configure and maintain handhelds, barcode machines, and other tools related to the WMS system.
  • Develop reports, extract requested information, and reconcile data.

Requirements

Education/Experience:

  • Bachelor's degree in IT or related fields.
  • At least 3 years of experience administering warehouse management systems/supply chain systems.
  • Experience with ERP systems, INFOR WMS, or the FMCG industry is a plus.

Skills:

  • Extensive knowledge of supply chain and warehousing processes.
  • Ability to mesh business requirements and system capabilities to drive improvements.
  • Effective verbal/written communication skills and ability to interact at all levels of the organization.
  • Query and report development expertise.