Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Oversee and manage a performance appraisal system that drives high performance.
Report to management and provide decision support through HR metrics.
Resolve complex employee relations issues and address grievances.
Identify training needs for teams and individuals.
Improve work relationships, build morale, and increase productivity and retention.
Manage the recruitment and selection process.
Provide motivational solutions and implement them in the organization.
Create job descriptions, job classification, and job requirements system with the accompany of department leaders.
Monitor and implement the KPI management system and conduct motivational programs to increase employee satisfaction.
Requirements
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, negotiation, and personnel information systems.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.