IT Support Engineer

Job Description

• Troubleshooting Microsoft Windows services and supervising hardware installations.
• Installing, testing, and configuring new workstations, related equipment, and software.
• Managing PC setup and deployment for new employees.
• Assisting enterprise software (Active Directory, e-mail, anti-virus, network, accounts).
• Managing user accounts, permissions, email, and Anti-virus.
• Assigning users and computers to proper groups in Active Directory.
• Performing timely workstation hardware and software upgrades as required.
• Maintaining documentation, such as; network diagrams, typologies, computer assets, etc.
• Managing all system back-up and restore systems.