Sales Supervisor

Job Description

We are seeking a sales supervisor to oversee our retail operations, motivate staff, and drive business growth. The ideal candidate will play a key role in managing day-to-day activities, ensuring customer satisfaction, and developing strategies to boost sales performance.

Key Responsibilities:

• Team Management: Monitor, guide, and support sales staff in shops and showrooms.
• Planning & Strategy: Develop sales plans, set targets, and provide actionable insights to the team.
• Performance Monitoring: Collect and analyze weekly and monthly sales reports, coach the team to reach their sales target
• Customer Experience: Ensure outstanding customer service and create strategies to enhance satisfaction levels.
• Sales Growth: Identify opportunities to increase sales and improve overall showroom performance.
• Product Knowledge: Work with various lighting products and stay updated on industry trends.
• Motivation: Inspire and motivate the team to achieve sales targets and deliver exceptional service.
• Optional: Provide assistance in lighting design concepts and customer consultations.

Requirements:

• Proven experience in sales supervision, retail management, and business development.
• Strong leadership and team management skills.
• Excellent communication and customer relationship management abilities.
• Ability to develop creative ideas for sales growth and customer engagement.
• Proficiency in preparing performance reports and analyzing data.
• Knowledge of lighting products and retail sales strategies is a plus.
• Positive, motivational attitude with a focus on achieving results.
• Multi-tasking.
• Capability to work under pressure.
• At least 5 years of experience.
• Fluent in English.