Account Manager

Respina Tehran

Posted 8 years ago

Job

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Salary

Applicant Insights

Job Description

- Monitoring customer preferences in order to Development & maintenance of current accounts. - Establish the needs of customers and develop and implement account management strategies. - Provide proposal and offer solutions regarding to corporate request. - Following up the extension of customers contracts. - Ensure on-time and high quality delivery of services and products to corporates. - Meet and exceed sales targets as prescribed. - Provide advice to customers on what package(s) and service(s) suit their needs by direct contact & Telephone & Written correspondence. - Reporting to the Key Account Manager. - Monitoring the progress of work and producing status reports. - Maintaining information on projects and clients - Escalate customer queries and complaints to relevant division - Identifying accounts whose revenue may be shrinking so as to address any at risk customers and reach out to these accounts to ensure they are retained.

Requirements

Experience: - A strong executive presence - Demonstrated understanding and application of the principles and practices of account management - Knowledge of the account management, relationship tools and processes of a professional services firm - At least 3 years of experience in account management, customer care, sales or related field. - Those with experience in working in B2B market take precedence. - Experience in IT industry is a Plus. - Have an ease with people, an ability to develop new relationships easily and beyond all else, confidence in the products and services they are offering. -Strong organizational skills and attention to detail Skills: Ability to work under pressure and meet deadlines - Excellent negotiation skills (both in Farsi and English) and leadership skills - Excellent English knowledge (reading, writing, conversation) - Strong organizational skills and attention to detail - Great MS office skills - Resourceful and creative - Self-motivated.

Employment Type