IT Operation Business Analyst

Job Description

As a member of the Iran IDT Team and IT Operation Team, work closely with business functions to enable their strategic goals by leveraging Information Digital Technology (IDT).

• Support the project boards (where constituted)/program office to ensure that all business/IT projects deliver the strategic goals of the business and enable the development of capabilities, streamlining processes (where applicable), driving change, and providing a competitive edge through innovation ensuring alignment with IT Strategy.
• Ensure strategic alignment of activities/initiatives utilize root cause analysis techniques in IT teams and proactively identify and drive opportunities for value creation through process enhancement, innovation, and better decision support capabilities.
• Help set priorities for the design and delivery of business IT systems solutions, and assure successful delivery of those solutions.
• Support and manage the interests of the business for all IT-related issues relating to the performance and contribution of the IT function.
• Data-Driven Decision-Making: Utilize your strong analytical skills to provide valuable insights, translate data into actionable recommendations, and drive informed decision-making to optimize operations.

Requirements:

• Bachelor's or Master's degree in IT, Industrial Engineering, or other related fields.
• 2 to 4 years of related experience (software analysis background is a plus).
• Experience in ERP and system implementation or support is preferred.
• Experience in any of these areas is an advantage: sales and after-sales services, logistics and distribution, corporate internal processes and approval workflows, production and planning.
• Strong business analysis and creative thinking together with high credibility when operating outside the IT function.
• Expertise in applying business and data analysis techniques, having a practical understanding of systems development methodology.
• Understanding integrated business processes and the functional interdependencies involved.
• Highly mature with strong interpersonal skills.
• Excellent teamwork skills.
• Proficiency in Microsoft Office for word processing, spreadsheets, and presentations is essential.