Responsible for plant components sales and support to sell Tetra Pak products' portfolio.
As main customer contact for operational technical service matters, facilitate service sales growth ambition through account management, sales opportunity analysis, management of maintenance contracts, service coordination, and customer support.
Offer quality services with innovative solutions.
Look to drive excellence in customer satisfaction.
Maintain close contact with the customers and identify and define customer needs for the Tetra Pak products' portfolio (new sales, and plant components).
Support technical account manager in the preparation of sales strategy including analyzing sales opportunities using internal data sources.
Drive opportunity management and sales of plant components in different food categories (cheese, dairy, processing, and ice cream, including responsibility for sales budget and margins).
Have regular meetings, phone calls/emails with customers to strengthen the relationship, better understand their processes, identify opportunities, and align the strategy with the account managers.
Follow up and coordinate the campaign events including confirming new product launches.
Report the market situation: won and lost orders, forecast, ongoing and planned activities.
Requirements
Bachelor’s or Master's degree in n Food, Mechanical, Chemical, Electrical Engineering, or an MBA graduate.
5 years of sales and technical experience in dairy processing/dairy manufacturing.
Knowledge of liquid food processing with proven success in sales and business development.
Good knowledge of English and Persian.
Very good at analyzing skills.
Ability to need and understand a process and instrumentation diagram.