Service Manager

Job Description

• Delegates service tasks, monitors the progress of current projects, and later manages service team members.
• Assists with performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Sets up and maintains a service desk and evaluates its efficiency.
• Monitors department issues and client complaints to create methods to lessen recurring issues.
• Trains new employees according to the company standards.
• Implements service policies.

Requirements:

• 5 to 10 years of experience as a service manager.
• Communication skills in English and Farsi are a must.