Patient Journey Partner

Job Description

We are Roche;

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

Summary:

The Patient Journey Partner (PJP) will be directly accountable for delivering better outcomes for patients, their community, the ecosystem, and the organization, faster. The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs to connect Roche’s capabilities to co-create meaningful solutions.

The Patient Journey Partner reports to the Ecosystem Enabler.

You Will Be Responsible For:

• Acts as a trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products, and services.
• Contributes to identifying, mapping, engaging, and managing ecosystem stakeholders.

Compliance:

You are expected to adhere through your conduct to all applicable laws and regulations as well as to the high integrity standards as set forth by Roche.

Who You Are:

• You hold a university degree (Scientific, Economic, or Business); an advanced degree in Life Science and/or an MBA graduate is a plus.
• You have a practical understanding of digital innovation methodologies.
• You have excellent stakeholder engagement skills including partnering with TAEs and organizations; experience partnering with PAGs is highly desired.
• You have strong business acumen with desired expertise in commercialization, medical, and customer experience excellence.
• You have a deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.
• You are fluent in the local language.
• You are proficient in English to collaborate internally.